Please read carefully before completing your booking.
All payments are final once the booking is completed and the session is confirmed.
It is the user's full responsibility to provide accurate and valid information during the booking process, including name, email address, and payment details.
If incorrect or incomplete information is provided by the user, including an invalid email address, the service will be considered delivered once the session access has been sent to the provided contact details.
In such cases, no refunds or replacements will be issued, as the responsibility for correct information lies entirely with the user. Failure to receive session access due to user error does not qualify for a refund.
Refunds are only considered in the case of a technical failure directly caused by the service provider that prevents delivery of the session.